Dover Free Public Library
Staff Training Hub

Looking Ahead

What's Coming

The Communication Hub will keep growing. Here is a friendly look at what is planned. None of this is extra work for staff right now — it is just where the system is heading.

Social media posting

Scheduling Facebook and Instagram posts for events, right from the dashboard.

Internal communications dashboard

A shared space for staff announcements and handoffs beyond events.

Google review requests

Easy ways to ask happy patrons to leave a review.

AI bots for FAQs

A friendly bot that answers common questions about hours, events, and registration.

Better event reminders & follow-ups

Smarter, more timely reminders and follow-ups so patrons always know what is happening at the library.

✓Thank you
Like any software system, this will continue to improve. Thank you for your flexibility and willingness to learn as the system grows.