Info Only
Weekly WhatsApp Update
AdminThis page explains the weekly WhatsApp update. It is connected to the automation workflows, so Ariel/Admin currently runs it. Staff help by keeping event information accurate.
Ariel/Admin currently runs this
The weekly update is connected to the automation workflows. Because of that, Ariel/Admin runs the send. Staff do not trigger the weekly message themselves. Your role is to make sure the event details behind it are correct.
How staff help
Staff duties
- Keep event details accurate in the dashboard
- Confirm dates, times, locations, registration
- Add notes about any changes
- Tell Ariel/Admin when the calendar is confirmed
Admin duties
- Trigger the weekly automation
- Format the final message
- Manage templates and language paths
- Troubleshoot any send errors
Trigger Automation for Contacts
The walkthrough below shows how the automation is triggered for contacts. This is for understanding — Ariel/Admin performs this step.
Trigger Automation for Contacts
