Training Hub
Before the Weekly Update: Calendar Accuracy Check
Before the weekly WhatsApp update goes out, staff do a quick accuracy check. This is about making sure the calendar information is correct — not about the wording of the final message.
What staff verify
- ✓ Dates are correct for every event.
- ✓ Start and end times are correct.
- ✓ Locations are correct.
- ✓ Registration details are accurate (required, preferred, none, by appointment).
- ✓ Registration links work and point to the right event.
⚠What staff do NOT verify
Staff do not check or edit the wording of the final weekly message. Ariel/Admin handles formatting and automation. Your job is to confirm the underlying event information is right — the system turns that into the message automatically.
How to run the check
- 1. Open the Event Dashboard and review upcoming events for the week.
- 2. Compare each event's date, time, location, and registration against the library calendar.
- 3. Fix any errors directly in the event's details.
- 4. Note any changes in the event's Internal Notes or Discussion.
- 5. Tell Ariel/Admin when the calendar is confirmed accurate.
✓Good to know
Once the calendar is confirmed accurate, Ariel/Admin runs the weekly update. You do not need to write or format the message yourself.